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070-210
Installing, Configuring and AdministeringMicrosoft Windows 2000 Professional |
QUESTION 1 You purchase a USB board, ISDN terminal adapter for your Windows 2000 Professional portable computer. You plug the device into the USB port. Plug and Play fails to detect the new device. You test the device on a Windows 2000 Professional desktop computer. You find that plug and play correctly detects the device. You want to resolve the problem so that you can use ISDN terminal adapter on your portable computer. What should you do?
A. Use the Device Manager to enable the USB manager root hub.
B. Use the Device Manager to enable the USB host controller in the current hardware profile.
C. Contact the hardware manufacturer to obtain the upgrade for the Plug and Play BIOS.
D. Turn off the computer plug in the ISDN terminal host adapter and restart the computer.
Answer: C
Explanation: The most likely cause of this problem is an old BIOS. By upgrading the BIOS the computer will be able to find the USB adapter.
Incorrect answers:
A: This would be possible, but it is not the most likely cause of the problem. The USB root hub should already be enabled.
B: The USB host controller should already be enabled.
D: The computer should not need to be restarted to be able to detect a new USB device. It should be detected immediately.
QUESTION 2 You install a new AGP video adapter in your Windows 2000 Professional Computer. You start the computer and notice that the video display has retained the default setting of 16 color, 640 x 480 resolution. You install the manufacturer's drivers for the new video adapter. You then restart the computer. During the startup process, the monitor goes blank. After several minutes the screen is still blank. You restart the computer and experience the same problem again. You want to enable Windows 2000 Professional to start successfully. What should you do?
A. Start the computer in the debug mode. Restore the original adapter driver settings.
B. Start the computer in the Safe Mode. Rename the AGP device by using Device Manager.
C. Start the computer by using the Recovery Console. Rename the AGP driver.
D. Start the computer by using the emergency repair disk. Restore the original driver settings.
Answer C
Explanation: You would use the Windows 2000 installation CD in order to boot into the Recovery Console. In the Recovery Console you can then rename the AGP driver. This will prevent Windows 2000 from loading the driver. The computer will then restart without the driver and will prompt you for the correct driver.
Incorrect Answers:
A: You cannot start the system in Debug mode. Debug mode is a special mode that is used by software developers to debug programs and is a Safe Mode option.
B: You cannot rename a device using Device Manager. Therefore, starting the computer in Safe Mode to rename the device using Device Manager is not the correct option.
D: The emergency repair disk will not enable you to restore the original driver. The emergency repair disk (ERD) is a floppy disk that is used to repair a Windows 2000 installation. It contains autoexec.nt, config.nt and setup.log and is used to repair core system files.
QUESTION 3 You are the administrator of a small server based network. While installing Windows 2000 Professional on your computer, you configure the network adapter card for each computer to use TCP/IP and assign static IP setting information. During installation the setup detects and installs the 10/100 Mbps UTP only network adapter card on computers #6 and #8, and a 10 Mbps/UTP combination adapter card on the other 7 computers. You accept the default settings for the network adapter card and finish installing the network adapter card. All computers are connected to a 10/100 switch that has category 5 UTP cabling. After installation you find that only computer #6 and #8 can communicate with each other. You want all 9 computers on your network to be able to communicate with each other. What should you do?
A. Configure the 10/100 switch to transfer only at the 100 Mbps rate.
B. Configure the 10/100 Mbps network adapter card to switch all the computers to the 10 Mbps rate.
C. Change the combination network adapter card to use the BNC transceiver setting.
D. Change the combination network adapter card to use the UTP transceiver setting.
Answer: D
Explanation: In this scenario, the combination network adapter cards are set to use BNC connectors. You would then need to manually reconfigure the network adapters for UTP cabling.
Incorrect answers:
A: If the switch only works at 100 Mbps, the 10Mbps network adapters would not be able to communicate via the switch.
B: It is not necessary to run the network at 10Mbps. This will not take advantage of the higher 100Mbps network speeds that the system is capable of using. You should change the transceiver setting on the combination network adapter cards to UTP.
C: The network uses a 10/100Mbps switch that uses UTP cabling. The network adapters have to be configured for UTP and not BNC.
QUESTION 4 You need to install Windows 2000 Professional on a new computer in your network. You use the setup manager wizard to configure a fully automated installation script file. You begin an unattended installation and leave the office. When you return, the installation has reached the GUI-mode setup and you see the following error message "Unattended setup is unable to continue because a setup parameter specified by your system administrator or computer manufacturer is missing or invalid." You need to complete the installation. What must you do?
A. In the unattended section of the answer file, set the OemPreinstall property to Yes.
B. In the Netbindings section of the answer file, specify the Enable variable.
C. In the UserData section of the answer file, specify the ProductID variable
D. In the GUIUnattended section of the answer file set the OemSkipWelcome property to 1.
Answer: C
Explanation: For a fully unattended installation to complete, the ProductID or product registration key, must be specified in the UserData section of the answer file. The syntax of this key is ProductId = "XXXXX-XXXXX- XXXXX-XXXXX-XXXXX". If this key is missing the error message is returned.
Incorrect Answers:
A: The OemPreinstall property is used to determine whether a special subdirectory, \$OEM$, should be copied to the hard drive and certain sections used during setup. This is an optional property and does not affect the success of an unattended installation.
B: The Netbindings section of the answer file refers to communication channels between various network components. This section would not generate the error message as the Netbindings section can be used to specify communication between network components on the target computer after Windows 2000 Professional has been installed on the computer.
D: The OemSkipWelcome property is used to specify whether the Windows Welcome Screen should be displayed when the system boots during the installation process. This is an optional setting that does not require user interaction during the installation process and has no effect on the success of an unattended installation of Windows 2000 Professional.
QUESTION 5 You are the administrator of a Windows 2000 Professional computer that has a shared printer. Several departments in your company use the shared printer. The Sales department frequently prints multiple-page presentation graphics, which take a long time to print. Users in other departments who have short messages to print must wait an unnecessarily long time for their jobs to print. You want to improve the efficiency of printing for all users who use the shared printer. You want to accomplish this with the least amount of administrative effort. What should you do?
A. Configure the priority of the printer to 50. Add a new printer, and set the priority to 1. For the new printer, deny print permission for users in the Sales department.
B. Configure the priority of the printer to 50. Add a new printer, and set the priority to 95. For the new printer, deny print permissions for users in the Sales department.
C. Monitor the print queue and raise the priority of all print jobs that are sent by users who are not members of the Sales department.
D. Delete the old printer. Add a new printer, and set the priority to a higher value. Pause the print queue only when graphic intensive print jobs are printing.
Answer: B
Explanation: The Sales department has long-running printing jobs that are blocking the print device for long periods of time. In order to give the other departments' print jobs higher priority than the Sales department's print jobs, we create a new printer with higher priority. We deny print permission for the Sales department on the new printer. Note: The highest printer priority is 99 and the lowest is 1. We should also set the new printer as the default printer for all users except for users belonging to the Sales department.
Incorrect Answers:
A: Specifying a priority of 1 for the new printer will give the new printer a lower priority than the existing printer will. The long-running print jobs from the Sales department would have higher priority than the other departments.
C: Monitoring the print queue and raising the priority of all print jobs that are sent by users who are not members of the Sales department would require a lot of administrative effort.
D: This proposed solution only uses one printer and requires the administrator to manually pause print jobs to give certain print jobs higher priority. This would require an enormous amount of administrative effort and is therefore not the best solution.
QUESTION 6 Your Windows 2000 Professional computer has 10 shared folders that are available to other network users. A user reports that he cannot access a shared folder named ShareA. You want to respond to the user's problem as quickly as possible by using an administrative tool. However, you cannot remember the server location of ShareA. What should you do?
A. Use Windows Explorer to display the file paths of your shared folders.
B. Use Storage in Computer Management to view logical drive properties.
C. Use Event Viewer in Computer Management to search for shared folder error messages.
D. Use System Tools in Computer Management to display the file paths of your shared folders.
Answer: D
Explanation: The System Tools component of the Computer Management console can be used to locate shared folders. The Computer Management console can be accessed through the Administrative Tools applet in the Control Panel. In the Computer Management console, expand System Tools, expand Shared Folders and then open Shares to display all shared folders.
Incorrect Answers:
A: Windows Explorer does not show the location of shared folders in one place. To locate shared folders through Windows Explorer, you would need to check each directory and subdirectory for a shared folder icon.
B: Logical drives properties are used to display the capacity of the local logical drives on the local computer and the security permissions that have been granted on the logical drive. 'Storage' does not display the shared folders.
C: The Event viewer is used to view logs and error messages generated by Windows 2000. It cannot be used to show information on shares as it does not log any information concerning shared folders.
QUESTION 7 Your Windows 2000 Professional computer is configured to support two monitors. You install a DOS- based application on your computer. The application uses the Windows 2000 Professional default settings Autoexec.nt and Config.nt. Your primary and secondary video adapters are both set to 16-bit color, 1024x 768 resolutions, and default refresh rates. You create a shortcut for the DOS-application on the secondary monitor and use the default PIF settings. You attempt to run the DOS-based application on the primary monitor. The application opens, but the display area is scrambled. You then attempt to run the DOS-based application on the secondary monitor. The application does not open. Both monitors function correctly when you run Windows-based applications. What should you do?
A. Change the color setting for both video adapters to 256 colors. Reconfigure the shortcut properties to run the DOS-based application in full-screen mode.
B. Change the refresh rate setting to optimal for both video adapters. Reconfigure the PIF settings for the
C. Change the drivers for the secondary video adapter from WDM-compliant drivers to DOS drivers. Reconfigure the PIF settings to run the DOS-based application in full-screen mode.
D. Update the drivers for the primary video adapter. Change the secondary video adapter to use 640 x 480 resolution and 256 colors.
Answer: A
Explanation: Some legacy DOS applications can only run in 256-color mode. You should therefore set the video adapter to 256 colors. Furthermore, if a DOS application fails to display on a secondary monitor, one possible solution would be to set the DOS application to run in full-screen mode.
Incorrect answers:
B: The video adapter's refresh rate defines the number of times that the screen must be rewritten per second. This has no bearing on the DOS application because the display would be faulty for Windows based programs as well if the video adapter does not support the specified refresh rate. Changing the refresh rate will thus not solve the problem.
C: Windows 2000 works with WDM-compliant drivers. Replacing the WDM-compliant drivers with DOS drivers could affect the performance of the entire Windows 2000 operating system and could thus make matters worse.
D: The drivers on the primary video adapter are working since there is no display problem in Windows based programs. There is thus no need to replace the video adapter's drivers.
QUESTION 8 You are the administrator of the corp.arborshoes.com domain. Users in the domain run Windows 2000 Professional on their desktop computers. A user named Katrin in the Sales organizational unit reports that her mouse is not working correctly. You logon to the domain from Katrin's computer using a domain administrative account. You use Device Manager to display the current information for the mouse drivers. You discover that Katrin's computer is using an older version of the mouse driver. You have a current driver by the manufacturer of mouse. You install the current driver by the usage of Device Manager and restart the computer. You test the mouse and it is still not functioning correctly. You check the problem and see that the previous driver is still installed. You want to be able to install the correct mouse driver. What should you do?
A. Set the Sales OU policy for security to warn and allow the installation to override the local security defaults.
B. Set the domain policy for security to block but allow the installation to override local and Sales OU security defaults.
C. Set the local computer policy for security on Katrin's computer to warn but allow the installation to override the domain and the Sales OU security defaults.
D. Disable plug and play on Katrin's computer. Restart the computer and manually setup the system resources for the mouse.
Answer: A
Explanation: Setting the OU security policy to warn, will allow Katrin to install the mouse driver. The OU policy will override any security policy that has been set at the local, site and domain level. The policy hierarchy from the lowest to the highest is local, site, domain, OU. The OU policies override local, site and domain policies.
Incorrect answers:
B: Setting the security policy at the domain level to block will not solve the problem as there is an existing policy which blocks the installation of the drivers. This policy setting must be overridden. This can be done by setting the policy at the highest, i.e., OU, level.
C: Local computer policies cannot override the domain or the Sales OU security defaults. Therefore the policy that is blocking the installation of the drivers will remain in effect. This will not solve the problem.
D: The installation of the mouse drivers is being blocked by a security policy. Disabling plug and play will not change the security policy in Windows and will not permit the installation of the drivers. By disabling plug and play, you would be required to make available the system resources that the mouse would use, however, the policy that is blocking the installation of the mouse driver will still prevent the drivers from being installed.
QUESTION 9 You are administering a Windows 2000 Professional, single Pentium II 400Mhz processor computer. You need to install a new accounting software application. The software manufacturer recommends that you use a dual-processor configuration. First, you install a second identical processor in your computer. You need to ensure that you will be able to install the new software. What should you do next?
A. Update the HAL to support multiple processors.
B. In Device Manager, disable the direct memory access controller.
C. Use the Add/Remove Hardware Wizard to detect and install the driver for the new processor.
D. Reinstall Windows 2000 Professional to support a multi-processor configuration.
Answer: A
Explanation: The Hardware Abstraction Layer (HAL) must be updated using the Device Manager to support multiple processors. To update the HAL open the System applet in the Control Panel, select the 'hardware' tab and click the 'Device Manager' button. In Device Manager, expand Computer, right-click Advanced Configuration and Power Interface (ACPI) PC (or similar), select Properties, select Driver Tab, then select Update Driver. The Update Device Driver Wizard starts and can be used to update the HAL.
Incorrect answers:
B: Disabling the direct memory access controller will not help to support the second processor. It will likely make the computer run slower.
C: The HAL cannot be updated through the Add/Remove Hardware Wizard, as it already exists on the computer. The Add/Remove Hardware Wizard is used to add new hardware or to remove existing hardware. It is not used to update drivers. Device Manager is used to update the HAL.
D: It is not necessary to reinstall Windows 2000. Instead, the Device Manager can be used to update the HAL.
QUESTION 10 Your Windows 2000 Professional computer has 50 MB of free disk space on drive C and 500 MB free disk space on drive D. Print jobs are failing because the available space on drive C is inadequate. You want the printer to be able to use the space on drive D. What should you do?
A. From the Print Server Properties dialog box, change the location of the spool folder to any existing file path on drive D.
B. From the Printer Properties dialogue box, use Advanced settings to change the location of the spool folder to D:\WinNT\System32\spools\Printers.
C. Copy the C:\WinNT\System32\spool\Printers folder to the D:\WinNT\system32\spool\Printers folder.
D. Mount drive C as a subdirectory on drive D.
Answer: A
Explanation: The location of the spool folder can be specified on the Advanced tab of the Print Server Properties dialog box. To change the spool folder location, open the Printers folder, open File menu, select Server Properties, select the Advanced tab, enter the path and the name of the new default spool folder for this print server, and then click Close.
Incorrect answers:
B: The Advanced tab of the Printer Properties dialog box does not contain the location of the spool folder. It is thus not possible to change the location of the spool folder in the Advanced tab of the Printer Properties dialog box.
C: Copying the Spool folder to another hard drive will not change the location of the Spool folder as the location of the spool folder is specified on the Print Server. To change the location of the spool folder you would have to specify a new location for the spool folder on the Advanced tab of the Print Server Properties dialog box.
D: You cannot mount the system volume (drive C) to a directory on another drive.
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