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  Mobile Wireless

 
A Soft Reset Can Solve Synchronization Problems

Mobile & Wireless UPDATE reader Marcel Hofman reports that he experienced problems synchronizing his Compaq iPAQ 3900 with his desktop PC as a "guest." He already had the latest flash ROM upgrade and ActiveSync build (as covered in past editions of Mobile & Wireless UPDATE). After further investigation, he found that a soft reset appeared to cure the problem. In the Microsoft article "ActiveSync Does Not Reconnect After You Log Off and Log On", the company acknowledges that this synchronization flaw remains a problem.

As I told Marcel in a follow-up message, a soft reset is generally benign on a Pocket PC device. It's roughly equivalent to shutting down and restarting a desktop PC. First, close all open applications so that you save any changes you've made. Then, follow the vendor's soft-reset instructions. Often, a soft reset will clear up an otherwise intractable problem synchronizing with a desktop PC. A soft reset can also improve performance by defragmenting the Pocket PC's memory.

Add Words to the Tablet PC Dictionary

Earlier this week, I met with representatives of Microsoft's Tablet PC development team. I'll have more on that meeting in a future column, but in the meantime, I want to pass on a tip. It's a weird tip, but I'm told it works.

Handwriting recognition is one of the Tablet PC's core features. A proper dictionary is crucial to the success of handwriting recognition (or any other kind of recognition). If you write a word that isn't in the Tablet PC dictionary, the Tablet PC won't recognize it. Instead, the device will use what its dictionary does contain to take a best guess at the word. This flaw is irritating at best, and for users in medical or technical fields that use special vocabularies, it can render the recognizer essentially useless.

Fortunately, a workaround exists. The Tablet PC folks have evidently borrowed some of their technology from Microsoft Word. For speech recognition, the Tablet PC recognizer uses the same dictionary that Word uses. So, if you install the speech-recognition feature in Word, which lets you extend its dictionary, you automatically obtain the ability to expand the Tablet PC dictionary.

Can I sync my Pocket PC device with Lotus Notes?

Yes, you can. CommonTime's Cadenza software replicates Lotus Notes messaging applications to Pocket PC devices. You can send, receive, and access all your Lotus Notes mail, contacts, tasks, calendar, and journal information with the same integrity as if your were at your desk. Cadenza is available at CommonTime's Web site on a per-user license basis and provides single user, workgroup, and enterprisewide mobile computing capabilities in the same package.

Can I view Adobe Acrobat files on my Pocket PC?

Yes, Acrobat Reader for Pocket PC gives you two ways to view Adobe PDF files. The first option is to view Adobe PDF files exactly as they were intended. The second option uses tagged Adobe PDF files and provides the best reading experience on handheld devices because you can easily reflow text and images to fit on-screen.

The program includes two components that work hand to hand. The first, ActiveSync filter, runs on the Windows platform. This component prepares untagged Adobe PDF files for the Pocket PC and transports them to the user's handheld device. The second, Acrobat Reader, is a Pocket PC application that Adobe designed to accommodate the characteristics of small-screen devices.

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